Service Calendar

Overview

The service calendar is planned as a scheduling and visibility surface for service-related work, distinct from the booking calendar that tracks property occupancy. As VillaTax's service delivery layer grows, the team handling advisory engagements, compliance audits, and support sessions needs its own time-management view that is separate from property reservation data.

Why a Separate Calendar Matters

The booking calendar at booking calendar is built for one purpose: showing property occupancy from OTA platforms and direct bookings. It is organized around guest stays, OTA sources, and availability.

Service work has a completely different rhythm. Advisory sessions, document reviews, filing deadlines, and service delivery milestones do not map cleanly onto a property availability calendar. Mixing service-related scheduling into the booking calendar would make both worse. The service calendar provides a dedicated space where service-related time management can be handled independently.

Intended Scope

When released, the service calendar is expected to provide:

• Service engagement visibility: a calendar view of active service engagements, their relevant milestones, and their current stage
• Consultation and session scheduling: a place to see scheduled advisory calls and support sessions alongside other service commitments
• Deadline and follow-up visibility: key dates in active service engagements, such as document submission deadlines or delivery review dates
• Team scheduling context: for VillaTax team members managing multiple engagements, a way to see workload distribution across service commitments

The service calendar is part of the broader service delivery infrastructure alongside the consultation scheduler and service delivery tracking features.

Current Status

This feature is not yet live. Service scheduling and delivery coordination currently happens outside the product dashboard. The service calendar is a planned addition for when the service delivery workflow is mature enough to benefit from dedicated calendar infrastructure.