Last updated: February 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and PT. Asiah Legal Jaya, a company registered in Indonesia (Registration No. 1446293), with its registered office at Benoa Square lantai 3 suite 4.3, Jalan By Pass Ngurah Rai No 21 A, Badung, Bali, Indonesia ("we", "us", "the Company"). By creating an account on VillaTax, you agree to be bound by these Terms.
VillaTax is a Software-as-a-Service (SaaS) compliance tool that helps villa owners in Indonesia calculate indicative tax obligations (PBJT, PPh), manage booking data, track staff payroll contributions (BPJS), record Banjar community payments, and generate compliance reports (LKPM). VillaTax is NOT a tax filing service, tax advisory firm, accounting practice, or licensed konsultan pajak. All tax calculations are indicative estimates and must be validated by a licensed Indonesian tax consultant before official filing with the Directorate General of Taxes (DJP).
PT. Asiah Legal Jaya expressly disclaims any responsibility for: inaccuracies in tax calculations produced by VillaTax; missed tax filing deadlines; penalties, fines, or interest assessed by Indonesian tax authorities; decisions made in reliance on VillaTax outputs. Users are solely responsible for verifying all tax calculations with a qualified professional before filing. VillaTax is a tool, not professional advice.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must be at least 18 years old. One person or legal entity may hold multiple accounts only with separate email addresses. You must not share your account or API keys with unauthorized third parties.
Free plan: limited features, no payment required. Paid plans (Starter, Pro, Business): billed monthly or annually via Stripe in USD, EUR, or GBP. Subscription renews automatically until cancelled. You may cancel at any time through your Stripe customer portal (accessible from Settings). Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods. Downgrading to Free plan may result in loss of access to features and data beyond Free plan limits. We reserve the right to adjust pricing with 30 days written notice.
You retain full ownership of all data you input into VillaTax, including booking data, property information, staff records, and uploaded documents. We do not claim any intellectual property rights over your data. You may export your data at any time via CSV and ZIP export tools available in the dashboard. Upon account termination, your data will be retained for 90 days before permanent deletion, unless you request earlier deletion.
You agree not to: use VillaTax for any illegal purpose or to circumvent tax obligations; submit false, misleading, or fraudulent data; attempt to gain unauthorized access to other accounts or our infrastructure; reverse-engineer, decompile, or disassemble VillaTax; use automated scripts to access VillaTax in a manner that degrades service for other users; exceed the rate limits of the API (for API-enabled plans). Violation of these terms may result in immediate account suspension without refund.
VillaTax, including its source code, design, documentation, and brand, is the intellectual property of PT. Asiah Legal Jaya. You receive a limited, non-exclusive, non-transferable license to use VillaTax for the duration of your subscription. This license does not grant you rights to sublicense, redistribute, or create derivative works.
To the maximum extent permitted by applicable law, PT. Asiah Legal Jaya total aggregate liability for any and all claims arising from your use of VillaTax shall not exceed the total amount you have paid for the service in the twelve (12) months immediately preceding the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, regardless of the cause of action.
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible. We are not liable for service interruptions caused by factors beyond our reasonable control, including network failures, power outages, or force majeure events.
We may update these Terms at any time. Material changes will be communicated via email to registered users at least 14 days before taking effect. Continued use of VillaTax after the effective date constitutes acceptance of the revised Terms. If you disagree with updated Terms, you may terminate your account before the effective date.
Either party may terminate this agreement at any time. You may terminate by cancelling your subscription and deleting your account. We may terminate your access if you materially breach these Terms, with notice and a reasonable opportunity to cure where applicable. Upon termination, your license to use VillaTax is revoked.
These Terms are governed by the laws of the Republic of Indonesia. Any dispute arising from or relating to these Terms or your use of VillaTax shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the courts of Denpasar, Bali, Indonesia, which shall have exclusive jurisdiction.
PT. Asiah Legal Jaya, Benoa Square lantai 3 suite 4.3, Jalan By Pass Ngurah Rai No 21 A, Badung, Bali, Indonesia. Registration No. 1446293. Email: commercial@operium.store. WhatsApp: +6281387983316.